Microsoft BizSpark India Startup Challenge 2013 is about finding innovative business ideas that can significantly impact the markets. The search was for fresh ideas and vibrant leaders who can help shape the future of Cloud computing and Mobility.
Axisvation Technologies submitted following Business Idea & Solution
Online Customer Complaint Management System: This is a Complaint Management App developed by Axisvation and hosted on Windows Azure. This App is basically taken as service by Product or Service companies to manage complaint of their customers. So here end-customers gets this free App from which they can file the complaints for the product and service issues on-the-fly thru PC / laptop / smartphones or tablet.
This is important for Product or service companies because Whenever a customer hands you a complaint, he's also handing you an opportunity to create a stronger and more profitable relationship with him. That's because complaints that are handled properly can be converted into increased loyalty and more business.
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Key highlights of the Solution:
- SAAS Model, for multiple tenants - consumers and customer
- Hosted on Cloud scalability
- Dynamics UI and Branding (HTML5 and CSS3 Features)
- Easy Consumer Operation and configurable
- Multiple device operability
- Capability for capturing any complaint information
- Compliance and adopted for any domain and industry
- Comprehensive Reporting and Dashboards
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